If you have an employee who was previously part of the organization and is now returning, you can reactivate their previous profile.
You cannot reactivate an employee if you have set up anonymization policies and the anonymization threshold has been exceeded. Read more about anonymization policies here.
When you reactivate an employee, they will operate with the exact same setup they had when they were last employed. They will be added to the schedule, and if they had recurring shifts, they will appear in the schedule again.
Make any necessary adjustments to the profile so they can continue without issues.
Create a new employee in the system if the employee should not be linked to historical data and should start fresh. Read more about creating employees here.
To reactivate an employee, follow these steps:
- Go to the "Staff" menu.
- Select "Employees."
- Click the green loop to open the filter.
- In the filter, enter the following:
- "Active" should be set to "No."
- Optionally, search by employee name.
- Click "Search."
- Click on the employee.
- Click "Edit" on the employee’s profile.
- Set the toggle to "Active."
- Remove the stop date.
- Click "Save."
If you do not remove the stop date, the employee’s shifts will not appear in the shift plan.
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