Telia ACE

Created by Louise Persson, Modified on Wed, 15 Jan at 9:27 AM by Louise Persson

With the integration to Telia ACE we showcase live data.

Set up data source

To set up the Zendesk Support integration with Board, simply follow these steps:

1. Go to Settings > Integrations

2. Click on Add integration > Select Telia ACE

3. Optionally, name the data source, e.g., if you have multiple data sources of the same type

4. The integration with Telia ACE works using the Telia ACE web API interface

a. Enter the username of the created API user or the selected user

b. Enter the password for the username above

c. Enter the company name for the API according to Telia ACE documentation

d. Enter the organization area for the API according to Telia ACE documentation

6. Click "Check credentials". If it returns green, the connection to the data is successful.

7. Finish by clicking Save