In this guide, you will learn how to integrate Work with Adversus. You will also gain an understanding of how the two systems communicate with each other. 

TABLE OF CONTENTS

• Create Integration 
• Dialer Time
• Products

Create Integration 

To create an integration with Adversus, follow these steps: 

1. First, create an API in Adversus. 

We recommend creating a separate API user in Adversus for security reasons, allowing you to track who has an active API user. See how to create an API in Adversus here.

2. In Work, click on the menu item "Various." 

3. Click on "Systemsettings." 

4. Click on the "Integrations" tab. 

5. Click the green + icon next to integrations. 

6. Select Adversus. 

7. Fill in the Username and Password fields. 

8. Choose whether you want employee creation. 

Employee creation means that when you create a user in Work, they will automatically be created in Adversus.

If your employees are linked to the integration, their user in Adversus will be deactivated if the user in Work is deactivated.

9. Click "Save." 

Dialer Time

In Adversus, dialer time is retrieved based on session time, meaning that we pull dialer time for the entire duration an employee is logged into a given campaign.

When creating a project, you also select which campaigns the project will pull dialer time from. Read more about projects here.

Products

In Work, we can set up products to be automatically registered when entered in Work. Read more about product setup here.

If you make use of the sales modul in Adversus it is possible to connect the product so the sales are being registeret correct. Firstly make sure to choose the correct campaigns and add the fields for wich makes the sale a success if anything is specific to this.Then lastly add the product. 

In Work we sum up the number which have been added in Adversus.

Through the integration, success data is pulled. This means that if you have a product that is not registered as successful in Adversus, the system will not register it.